Accessibility Statement

1. Our Commitment

Euronics.ie is committed to providing an accessible experience for all customers, including people with disabilities, older users, and those using assistive technology. We believe accessibility is essential to good customer service and inclusive digital design.

2. Accessibility Standards We Follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the European accessibility standard EN 301 549, as required by Irish and EU regulations.

These guidelines help ensure that websites are perceivable, operable, understandable, and robust for all users.

3. Accessibility Features on Euronics.ie

• Logical heading structure to support screen readers and navigation.
• Strong colour contrast for clarity and readability.
• All images include meaningful alt text where required.
• Fully responsive design for mobile, tablet, and desktop.
• Keyboard navigation supported across menus, forms, and checkout.
• Visible focus indicators for users navigating without a mouse.
• ARIA landmarks and semantic HTML structure.
• Clear, plain-language content and uncluttered layout.

4. Known Limitations

We are continuously working to improve accessibility. However, some areas may still present challenges:

• Third-party plugins or embedded tools may not fully meet WCAG 2.1 AA standards.
• Occasional promotional PDFs or external manufacturer resources may not be fully accessible.

If you encounter any issues, please let us know so we can address them promptly.

5. Requesting Information in Alternative Formats

If you need any information from Euronics.ie in an alternative format — such as large print, audio, or simplified text — please contact our Online Team. We will respond within five working days and provide alternative formats wherever reasonably possible.

6. Browser & Assistive Technology Compatibility

Euronics.ie is designed to work with modern browsers including Chrome, Safari, Firefox, and Edge, as well as assistive technologies such as:

• Screen readers (NVDA, VoiceOver, JAWS)
• Screen magnifiers
• Voice navigation tools
• Keyboard-only input

7. Feedback & Reporting Accessibility Issues

We welcome feedback about the accessibility of Euronics.ie. If you experience a barrier or have difficulty using any part of the site, please contact us — we take all accessibility issues seriously.

You can reach us at:

Email: onlineorders@euronics.ie
Phone: 01 5310700

8. Review & Updates

This Accessibility Statement is reviewed regularly to reflect improvements and changes to Euronics.ie. The statement above shows the last updated date. We aim to continually enhance accessibility across the site.

9. Contact Details

If you need assistance, have feedback, or want to report an accessibility issue, please contact:

Euronics Online Team
Email: onlineorders@euronics.ie
Phone: 01 5310700
Mon–Fri · 09:30–18:00