Privacy Information

How we collect, use, and protect your personal data under GDPR.

Last updated: 8 June 2026

In one minute: how we use your data
  • We use your data mainly to process your orders, deliver your products, and provide customer support.
  • We never sell your personal information.
  • Some trusted partners help us run Euronics.ie (payments, delivery, IT systems).
  • You control your data: access, correct, delete, or object at any time.
  • We only keep your data as long as needed (order history, tax, warranty).
  • You can opt out of marketing emails at any time.
  • You have full GDPR rights and can contact the Data Protection Commission if required.
Your GDPR rights at a glance
  • Access your data
  • Ask us to correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to certain processing
  • Move your data (“data portability”)
  • Withdraw consent at any time
  • Complain to the Data Protection Commission

1Who we are

The data controller for personal information collected through Euronics.ie is:

[FULL LEGAL ENTITY NAME]
Trading as: Euronics.ie
Registered address: [ADDRESS]
Email: onlineorders@euronics.ie
Phone: 01 5310700

If you have a Data Protection Officer, add here:

Data Protection Officer: [NAME]
Email: [DPO EMAIL]

2What data we collect

Data you provide

  • Contact details (name, address, email, phone)
  • Account login details (encrypted password)
  • Order details
  • Payment details (processed by secure providers)
  • Communications with customer support

Automatically collected data

  • IP address, browser type, device details
  • Pages viewed, products clicked, session behaviour
  • Security/fraud-prevention logs

3How and why we use your data

We use your data for:

  • Processing orders and delivering products
  • Customer service and returns
  • Account management
  • Marketing (with consent or where allowed)
  • Analytics and website improvements
  • Security and fraud prevention

5Who we share data with

  • Shopify (platform provider)
  • Payment processors
  • Delivery partners (DPD, An Post, Caulfields etc.)
  • IT service providers
  • Marketing & analytics partners
  • Regulators when required by law

6International transfers

Some partners are located outside the EEA. When this happens, we use GDPR-approved safeguards such as Standard Contractual Clauses or adequacy decisions.

7How we protect your data

We take data protection seriously

  • Encrypted connections (HTTPS) across Euronics.ie
  • Shopify’s certified secure infrastructure for ecommerce
  • Encrypted password storage & secure checkout flows
  • Fraud-detection systems and automated checks
  • Role-based staff access to admin systems
  • Regular backups & system monitoring
  • Supplier contracts requiring GDPR compliance

8How long we keep your data

  • Order data: at least 6 years (tax & accounting requirements)
  • Support messages: until resolved + limited retention period
  • Marketing data: until you unsubscribe
  • Analytics data: aggregated or deleted after use

9Your rights

  • Access, correct, delete your data
  • Object or restrict processing
  • Move your data to another provider
  • Withdraw consent anytime
  • Complain to the Irish Data Protection Commission

10Cookies & tracking

Euronics.ie uses cookies for essential functionality, analytics, and (where consent is given) personalisation and marketing. See our Cookie Policy for full details.

11GDPR FAQs

Do you sell my data? +
No. We never sell personal data. We use your data only to provide services and meet legal obligations.
How do I delete my account? +
Contact our Online Team to request account deletion. We may retain some information for legal reasons (e.g., tax records).
What if I want all my data? +
Under GDPR, you can request a copy of all personal data we hold about you. Email us and we will respond within one month.
What security measures protect my data? +
We use encryption, secure infrastructure, fraud-prevention tools, and GDPR-compliant partners.

12Changes to this policy

We update this policy when needed. The “last updated” date above shows when the latest changes were made.

13Contact & complaints

If you have any privacy questions, contact the Euronics Online Team:

Email: onlineorders@euronics.ie
Phone: 01 5310700

Or contact the Irish Data Protection Commission:
dataprotection.ie