Privacy Policy
- We use your data mainly to process your orders, deliver your products, and provide customer support.
- We never sell your personal information.
- Some trusted partners help us run Euronics.ie (payments, delivery, IT systems).
- You control your data — access, correct, delete, or object at any time.
- We only keep your data as long as needed (order history, tax, warranty).
- You can opt out of marketing emails at any time.
- You have full GDPR rights and can contact the Data Protection Commission if required.
- Access your data
- Ask us to correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to certain processing
- Move your data (“data portability”)
- Withdraw consent at any time
- Complain to the Data Protection Commission
1. Who we are
The data controller for personal information collected through Euronics.ie is:
[FULL LEGAL ENTITY NAME]
Trading as: Euronics.ie
Registered address: [ADDRESS]
Email: onlineorders@euronics.ie
Phone: 01 5310700
If you have a Data Protection Officer, add here:
Data Protection Officer: [NAME]
Email: [DPO EMAIL]
2. What data we collect
Data you provide
- Contact details (name, address, email, phone)
- Account login details (encrypted password)
- Order details
- Payment details (processed by secure providers)
- Communications with customer support
Automatically collected data
- IP address, browser type, device details
- Pages viewed, products clicked, session behaviour
- Security/fraud-prevention logs
3. How and why we use your data
We use your data for:
- Processing orders and delivering products
- Customer service and returns
- Account management
- Marketing (with consent or where allowed)
- Analytics and website improvements
- Security and fraud prevention
4. Legal bases
- Contract — fulfilling your order
- Legal obligation — tax, accounting, regulatory reporting
- Legitimate interests — fraud prevention, analytics
- Consent — marketing emails, certain cookies
6. International transfers
Some partners are located outside the EEA. When this happens, we use GDPR-approved safeguards such as Standard Contractual Clauses or adequacy decisions.
7. How we protect your data
- Encrypted connections (HTTPS) across Euronics.ie
- Shopify’s certified secure infrastructure for ecommerce
- Encrypted password storage & secure checkout flows
- Fraud-detection systems and automated checks
- Role-based staff access to admin systems
- Regular backups & system monitoring
- Supplier contracts requiring GDPR compliance
8. How long we keep your data
- Order data — at least 6 years (tax & accounting requirements)
- Support messages — until resolved + limited retention period
- Marketing data — until you unsubscribe
- Analytics data — aggregated or deleted after use
9. Your rights
- Access, correct, delete your data
- Object or restrict processing
- Move your data to another provider
- Withdraw consent anytime
- Complain to the Irish Data Protection Commission
11. GDPR FAQs
12. Changes to this policy
We update this policy when needed. The “last updated” date above shows when the latest changes were made.
13. Contact & complaints
If you have any privacy questions, contact the Euronics Online Team:
Email: onlineorders@euronics.ie
Phone: 01 5310700
Or contact the Irish Data Protection Commission:
Website: dataprotection.ie