Otto is an AI assistant and can make mistakes. Check product details, prices and energy labels before you buy.
Popular searches
Customer Service
Your basket is empty
Home Appliances
Small Appliances
TV & Audio
Computing
Phones & Tech
Robotics
Heating & Cooling
Brands
Brand hubs
Popular brands
Specialist buying guides, maintenance tips, and the latest news to help you make smarter choices
Get the latest buying guides, tips, and deals delivered straight to your inbox.
Tap the notice to open it full size, or read the text version below.
europa.eu/youreurope/guarantees (opens in a new tab) Open the notice full size (opens in a new tab)
In Ireland the two-year period is a minimum. The six-year limitation period in which consumers in Ireland can raise a problem with goods is not affected.
Minimum two-year legal guarantee protection for goods sold in the European Union.
Consumers can claim their rights under the legal guarantee of conformity, for example if goods:
Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:
Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.
For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees
Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.