Frequently Asked Questions

Delivery is priced by item size — small items from €6.99, large appliances from €34.99, and two-man deliveries from €49. Your exact cost is confirmed at checkout. See full delivery information.

Small items arrive in 1–3 working days, and large appliances in 3–6 working days. Rural areas and special orders can take a little longer.

Yes — small items are tracked via DPD or An Post, and large appliance deliveries include an SMS with an estimated delivery time.

Yes, we deliver nationwide. Larger appliances are delivered by our logistics partner, who'll be in touch to arrange a time.

Yes — home installation can be added to online orders delivered to Carlow, Kilkenny and Waterford. Outside these counties, your local Euronics store can arrange installation on an in-store purchase. See installation.

Unpacking, positioning, plumb-in or connection to an existing water/electrical point, removal of your old appliance, and removal of all packaging. Fitting is on a like-for-like basis.

No — we don't currently install gas appliances.

Don't install it. Contact the Online Team as soon as you notice — with your order number and photos of the damage — and we'll arrange a repair, replacement or refund. Full details on refund & returns information.

Yes — you have a 14-day window to return unopened, unused items in their original packaging. Just let us know within 14 days of delivery. See refund & returns information.

Refunds are issued to your original payment method, usually within 14 working days of us receiving and inspecting your return.

We accept all major debit and credit cards plus other secure options at checkout. See payment methods.

Yes — you can spread the cost of your purchase with humm. Learn more about humm finance.

Yes — reserve online and collect at your nearest member store with Click & Reserve.

We have 60+ independently-owned member stores across Ireland. Find your nearest with the store locator.

Yes — every product comes with the manufacturer's warranty, and you can add an extended warranty for extra peace of mind.

Yes — we remove your old appliance as part of an installation, and we offer free recycling of old electrical goods.