Sage The Knock Box 10 Black Truffle
At a glance
At a glance
At a glance
From the Knowledge Centre
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Product information
Delivery
- Delivery for this item:
- Estimated delivery:
- A 2-person delivery service is available for large appliances.
Returns
- Changed your mind? Online orders can be cancelled within 14 days of delivery under EU distance-selling rules.
- Faulty goods are covered by your statutory consumer rights, in addition to any manufacturer warranty.
- Need help? Call us on 01 531 0700.
Recycling your old electricals
Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Waste batteries including rechargeable batteries are taken back free of charge. You are not obliged to make any purchase when returning old batteries. Each local authority must also accept household WEEE and small batteries free of charge at its recycling facilities. All WEEE and waste batteries must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods and batteries.
Take-back is available at Euronics member stores. Find your nearest store or see how take-back works, including collection when we deliver a large appliance.
Warranty and your rights
- Manufacturer warranty
- 2 Years
A manufacturer warranty is provided by the manufacturer and is separate from your legal rights. By law you are entitled to remedies from the seller, free of charge, if goods are not in conformity with the contract. Those rights are not affected by any manufacturer warranty.
Your legal guarantee: the official EU notice
Tap the notice to open it full size, or read the text version below.
europa.eu/youreurope/guarantees (opens in a new tab) Open the notice full size (opens in a new tab)
In Ireland the two-year period is a minimum. The six-year limitation period in which consumers in Ireland can raise a problem with goods is not affected.
Read the notice as text
Legal guarantee
Minimum two-year legal guarantee protection for goods sold in the European Union.
Consumers can claim their rights under the legal guarantee of conformity, for example if goods:
- do not match the description;
- do not function as intended.
Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:
- free repair or free replacement;
- in some cases, a price reduction or full reimbursement.
Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.
For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees
What to do if you receive non-conforming goods:
- Contact the seller as soon as possible to report the issue;
- Provide proof of purchase, such as a receipt, invoice, or bank statement.
Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.